Valley Storage - Mount Airy

272 Hickory St
Mount Airy, NC 27030

Storage Office Hours

Monday-Friday: 9:30am-5:30pm
Saturday-: 9:00am-2:00pm
Sunday-: Closed

Access Hours

Monday-Sunday: 6:00am-10:00pm

Customer Care Hours

Monday-Sunday: 6:00am-1:00am (ET)

Valley Storage

4.9

Based on 228 reviews

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eric jones

20:47 22 Sep 23

Awesome customer service!!

Fran Leonard

19:33 20 Sep 23

They were wonderful and so helpful!

doren child

19:23 05 Sep 23

I had a good experience with these folks. The lady who helped me at the office was great. Dock was perfect for a U-Haul style truck. I would recommend them to anyone who needs storage.

Matthew Crowder

11:54 21 Aug 23

Easy to work and get in and out, unit was a good size. There were cracks in the unit that caused moisture to get in and ruin one of our bed frames but other than that it was a good storage place.

Carlos Davila

12:23 18 Aug 23

Good customer service on this facility

Brandon Shawn

11:57 15 Aug 23

Great people that work with you if you need it and and all around great service. The storage company I have ever delt with.

leonard brown

14:07 12 Aug 23

The staff was awesome.

Bailey Bledsoe

14:02 12 Aug 23

They were super sweet. Even the storage facility I called before them highly recommended them!!! Wonderful service!!!

Jamy

19:56 10 Aug 23

The people were super nice and helpful, even helped me get some pallets for the floor of my unit. The facility is clean and well maintained.

Darlena Lee Parker

13:27 08 Aug 23

So far it's been wonderful 👍 my

Katie Bowman

13:32 31 Jul 23

Super easy to set up our storage and Tammy was super helpful! She made the process quick and easy.

Tam Morris

16:53 28 Jul 23

Everyone was very friendly so far and very efficient

Lucas Kim

12:35 26 Jul 23

Melissa Carlino

18:54 25 Jul 23

She was so nice and helpful and informative too

Pedro Torres

21:05 21 Jul 23

Lexi Palacios

14:22 20 Jul 23

Chris Ketron

17:19 11 Jul 23

It is a safe and easily accessible facility and the staff was more than accommodating for my travel trailer storage. 10/10 would recommend, and I’m sure we’ll use their service again.

Julie McKinney

10:31 04 Jul 23

Wonderful and helpful staff!!!

Jodi Brinkley

16:07 03 Jul 23

The staff at Valley Storage are the most friendly, helpful people. They made the whole experience easy when renting our storage buildings! Thank you all so much!

Nancy mitchell

19:33 01 Jul 23

Super nice , and helpful with my needs. Highly recommend this business for all your storage needs !

Michael Starkey

22:57 30 Jun 23

I had a wonderful experience with getting a storage unit here! The lady that took care of me was wonderful. She was very professional and polite!! I highly recommend this facility if you’re looking for a storage unit.

David Moran

18:18 26 Jun 23

Amy Nash

14:09 21 Jun 23

I cannot say enough good things about this facility and their staff. The storage unit was clean and well lit. The staff was incredibly helpful during this cross country move and even allowed us to leave the moving truck next to our unit since we arrived late at night. The paperwork signing was seamless and setting up auto-draft made it all efficient. Tammy is fantastic to work with and will get you squared away quickly. If you ever need storage in Mt. Airy, I highly recommend Valley Storage.

Robert Shepley

11:37 21 Jun 23

Clean, friendly

Charisse Harrison

13:15 18 Jun 23

The front desk personnel were the sweetest women I’ve met in a while. I thank them for their sweet personalities , felt like I’ve known theForever and it was a quick in and out experience!! Highly recommend!!

Hannah Gwyn

19:17 16 Jun 23

Josh

12:58 13 Jun 23

Good customer service the Facility in Mount Airy was nice had multiple buildings but once you got the hang of it then it was pretty easy. I rented online and overall I had a very good experience.

Lynn Sheppard

12:14 09 Jun 23

Good storage place. We have had our camper stored there for years. It would be really nice to have gravel put down under the shelter where we have our camper parked. The 5th wheel and RV shelter really needs gravel. Lights under the shelter would be nice to have when you go put your camper up after dark. For the price that we pay a month, these things should be done.

Sarah Key

07:31 09 Jun 23

george v

23:59 25 May 23

Very helpful and nice to deal with.

Kathy Fett

19:19 24 May 23

Terri was extremely friendly, knowledgeable and helpful. It was a great experience!

emma barnett

15:48 22 May 23

Terri is so sweet and helpful! So easy to work with, I would highly recommend!

Cassie Davis

18:19 02 May 23

Very professional and helpful, I chose this particular company because of how convenient it was to go online and pick exactly what I wanted and the reviews were great !! I would recommend anyone looking for a secure and clean place to store their belongings to Valley Storage in a heartbeat!! Thank you Terri for your hospitality and for getting me onboard with everything I needed when I came in.

Anthony DePaolo

18:54 28 Apr 23

Great to work with and accommodating

Trinity Mitchell

19:01 20 Apr 23

Beautiful people inside and out! Great hospitality! Tammy & Terri have the sweetest souls, I definitely recommend coming here for a unit!

Amanda Bare

15:17 17 Apr 23

Excellent customer service! Office ladies are very welcoming! Clean lot, great area to store our camper for the winter months.

Treetop

11:33 17 Apr 23

Friendly staff willing to help me find a storage unit to fit my needs. Would definitely recommend this place to anyone who needs great service and a reasonable price on secured storage space.

nancy Ponce-Medel

16:25 13 Apr 23

The customer service was great, the only thing was the storage roll up door is a little hard to open. Other than that the location is good.

Cario Sherrill

20:41 07 Apr 23

Friendly customer service. Got a unit at the last minute with no hassle

Becky Casteel

14:28 27 Mar 23

Tammy at Valley Storage in Mt. Airy NC was great to work with. She was very friendly and very knowledgeable about their units. The storage units were very clean.

nita Gwyn

17:56 20 Mar 23

Love the customer service! Terry was awesome answering all my questions, helped me understand some of the insurance, and let me look at units to help determine the correct size I needed. Very clean units, lights on a timer.

Vel

05:51 15 Mar 23

They were extremely friendly and answered all my questions and I would definitely send others there for their needs and also very accommodating.

Crystal Crotts

21:31 27 Feb 23

Great customer service! Glad I done my business here.

Jeremiah Crisostomo

19:42 24 Feb 23

krunal patel

21:07 23 Feb 23

Jodi Miller

20:02 23 Feb 23

Great customer service!!!

Meg Miller

20:00 23 Feb 23

Great customer service!!!

Mike Carper

20:24 08 Feb 23

The folks at Valley Storage are super. They're very friendly, professional and helpful. I wouldn't go anywhere else.

Wanda Smith

18:50 01 Feb 23

REALLY PLEASE WITH THE FRIENDLY CUSTOMER SERVICE PEOPLEESPECIALLY TERRI.NEVER HAD A PROBLEM WITH THE UNIT AND IT WAS CLIMATE CONTROLLED AND WELL VENTILATED FROM MOISTURE

Tiffany Melendez

15:38 30 Jan 23

Amie

13:28 19 Jan 23

They have reasonable prices, good security so you know your things are safe. I have done business with them for years. The office staff are warm and wonderful people.

Colby Pardue

18:28 10 Jan 23

Professional and quality service with a smile

Broadus Atkins

12:34 10 Jan 23

Very friendly staff. Very clean units. Accurate billing. Timely communication

Jessica Gordy

21:29 04 Jan 23

Dale Sechrist

19:05 04 Jan 23

lady was nice and handled my experience in a timely manner and reasonable price

kathy wing

16:44 04 Jan 23

Tina Atkins

13:09 09 Dec 22

Friendly service very helpful and stright up! Was actually fun to talk to

Emily Woodbury

19:02 08 Dec 22

I absolutely love coming to the storage unit every time I’ve ever needed anything Terri has always been so nice and patient and willing to help me!! I highly recommend these storage units!!

Ky Nguyen

00:05 23 Nov 22

Ladies office are phenomenal, friendly, professional, helpful, .

anthony shaver

21:39 18 Nov 22

Nice people but units to expensive

John Heath

20:14 16 Nov 22

Anallely Lopez Martinez

18:54 03 Nov 22

Very friendly and place is very clean and spacious

Linda Clark

18:52 31 Oct 22

I needed a storage room ASAP, here is where I came, very nice ppl, it was a breeze, Thank you sooo much!!!!

Johnte Beast

18:49 29 Oct 22

Alex Pack

11:41 27 Oct 22

It was amazing. Friendly staff an Clean facilities. Professional security

Richard Paine

17:11 24 Oct 22

Tyler Garcia

21:32 13 Oct 22

Kelly Williamson

14:37 27 Sep 22

Local staff very friendly and efficient.

Susan Remillard

19:12 20 Sep 22

Todd Perry

17:12 19 Sep 22

Augusta Parker

16:07 17 Sep 22

The ladies at the mount airy office are always so friendly when I go in there. The prices are very reasonable. I wouldn't rent a storage unit from anywhere else.

taylor hudson

14:06 14 Sep 22

Quick and great

singing brony

21:30 13 Sep 22

Amazing place

Tiffany Stevens

21:10 12 Sep 22

Very helpful and friendly. Found the perfect unit right away for our needs. Terri is nice and polite and helpful. Would recommend 100$

Tasha Easter

18:55 06 Sep 22

Courtney E Mojica

17:25 03 Sep 22

Very friendly people!! Thank you!

Scott Coble

19:45 19 Aug 22

The team here is the absolute best! They bent over backwards to help me from day one! Thanks!

Melody Capper

14:42 15 Aug 22

Mark Stoneman

17:48 05 Aug 22

Courteous and prompt service. Very helpful in getting me set up with a storage space. Easy peasy all the way!

Junk Mail Catcher

14:04 02 Jul 22

Austin Duncan

15:01 25 Jun 22

Raina Pruitt

13:37 27 May 22

I absolutely love this place! There amazing, friendly amazing service.

Dawn Lansinger

14:51 22 May 22

Terri is great and the rest of the team members! Terri should run a class on what customer service should be! She has helped our move from Colorado to Virginia so much more tolerable. From finding storage units, helping us find help to unload moving truck and even helped with my son having problems with our Jeep and the possibility of needing to store it! Much to our dismay finding storage and moving trucks has been quite challenging.I can’t thank Terri and the whole team at Valley Storage enough for going the extra mile to help us! Thank you from the bottom of my heart!!!

14:18 21 May 22

17:04 20 May 22

16:44 16 May 22

14:52 16 May 22

21:13 13 May 22

Super great customer service! Very friendly people. Would recommend!

Kristine Ritter

12:57 25 Apr 22

I loved the friendly staff and how accommodating they were to me

Janet Draughn

21:03 19 Apr 22

Great Service. I would recommend visiting. Friendly employees made the experience outstanding.

Rhonda Ruedisueli

17:12 21 Mar 22

The website made it easy to gather information and reserve a unit...The woman I originally talked to on the phone was super nice and knowledgeable...It was a pleasant surprise to also find the assistant manager(Tammy) to be delightful to work with...I would highly recommend this storage facility based on our experience!!!

Allen Mitchell

13:29 17 Feb 22

The Mt. Airy team is wonderful to work with!!

Eric Salernitano

05:58 17 Feb 22

The best Storage establishment in Mt.Airy bc not only do u feel your cherished belongings are safe but what really makes the place is the Two Ladies you meet upon entering the office.I have been with them now for at least over a year an have grown to care ,Respect an Love these ladies as if they was family.They are a true assett to this company an without them it would be a cold empty building.Two of the Best women living in Mayberry.

Crystal Grose

17:50 09 Feb 22

I was across state and doing loads of traveling when I called and emailed info back n forth til I had gotten a storage space. I was so happy to be able to do this over the phone. Staff went over n beyond in helping me achieve this....You kno who you are!!!! Thx! 😊

Michael Hester

21:42 11 Jan 22

Rating 3 stars for the past service that we have received but we are not happy with the new changes that have came about. One of the main reasons we chose this facility was 24 hour gated access. Now we no longer have that. With new owners you now have until 10pm. We have been with this company for about a year now. We new something was off when they CUT our lock to DOUBLE overlock it and after we paid up we was forced to buy another lock. Every other storage place I have ever used doesn't cut your lock until they auction your unit. I'm more upset at loosing the 24hr access as we currently live out of state. We have been treated with nothing but respect but as of next month we will be moving into our apartment and we will be glad to be rid of this bill as it's now WENT UP... They also make you buy their insurance.

Edward Johnson

13:38 10 Jan 22

Scot Mauldin

12:34 13 Dec 21

Very easy to work with and they had exactly what I was looking for.

Travis Yelton

23:25 30 Nov 21

Amy Winter

19:25 30 Nov 21

Friendly staff and very clean facility. Very accommodating to my storage needs!

henry east

19:03 30 Nov 21

Very nice very helpful good prices would recommend A++++

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Drive-up storage units in Mount Airy, NC

Valley Storage facility in Mount Airy, NC

Rent Self Storage Units in Mount Airy, NC Online with Valley Storage

What kind of storage units in Mount Airy, NC do you need to organize your space? Valley Storage on Hickory Street offers all kinds of an array of self storage options, so you are able to pick out the right features and size for your project. Our storage professionals are happy to help you determine the best storage unit option in person or over the phone, or you can visit our online storage calculator. Check out Valley Storage to rent storage units in Mount Airy, NC online for a quick and easy storage rental process!

Indoor & Outdoor Storage Units in Mount Airy, NC

What is the difference between our indoor and outdoor storage units? The indoor storage is temperature-controlled to protect against fluctuating weather and damaging temperatures. They offer an additional layer of protection for sensitive and valuable belongings. Valley Storage’s drive-up storage units are outdoors, and they provide quick access to your storage, since you can pull your vehicle up to the storage unit door to unload. Ask our storage experts which storage units would be the right fit for you.

We Can Store All Your Vehicles Close By

Valley Storage offers covered and uncovered parking spaces large enough to fit your RV. Find short-term vehicle storage for your recreational vehicles’ off-season, or make us your long-term solution for keeping your extra vehicles secure and your property uncluttered. Let us handle all your self storage needs.

Valley Storage Features

Indoor Storage Units
Temperature-Controlled Storage Units
Drive-Up Storage Units
Outdoor & Covered Parking
Vehicle Storage

Boat & RV Storage
Fenced, Gated Storage Facility
Keypad Access to Facility
Security Cameras Around Property
Online Bill Pay

The Self Storage Choice for Mount Airy, NC

Since Mount Airy is right along North Carolina’s state border with Virginia, Valley Storage is a convenient source of indoor and outdoor storage space for our neighbors in both states. Located in Hickory Street off North Andy Griffith Parkway, our storage facility is right behind Veterans Memorial Park. Whether you live or work in the city, Valley Storage is close by to serve you where you need it most. We can help you tackle residential and commercial storage, as well as your vehicles. Find storage units in Mount Airy, NC, and everything you need for self storage at Valley Storage!

North Carolina and Virginia Neighborhoods We Serve Nearby

Mount Airy, NC
Toast, NC
Salem, NC

Flat Rock, NC
Pien Ridge, NC
Cana, VA